Conversations that can act
Connect a caller to account lookups, appointment availability and CRM updates through validated business tools.
02 / Voice & telephony
Voice AI & LiveKit DeveloperA better conversation.
Built into your business.
Turn phone calls into useful conversations. I connect real-time voice agents to the systems behind your business, from the first greeting to a booking, a CRM update or a human handoff.
SYSTEM BLUEPRINTFIG. 02
- 01Incoming call
- 02Voice agent
- 03CRM & scheduling
- 04Human handoff
THE TOOLKIT
- LiveKit
- Vapi
- Twilio
- Deepgram
- Node.js
01 / THE CAPABILITIES
Built for the way
your business works.
I build voice AI agents using LiveKit, Vapi and telephony integrations. A project can include speech processing, business tools, call routing, interruption handling and transfer to your team.
Designed for interruptions
Tune turn detection, speech streaming and interruption handling around representative callers and network conditions.
A clear route to your team
Define transfer rules, escalation context and failure fallbacks so the agent knows when to hand the conversation over.
02 / THE SCOPE
A clear scope.
A useful handover.
Every engagement starts with your constraints. We agree on the integrations, delivery milestones and operational ownership before the build.
WHAT YOU CAN EXPECT
- Conversation flow and escalation rules
- Voice agent and telephony integration
- CRM or scheduling tool connections
- Call test scenarios and deployment handover
Scope-based proposal · Provider and hosting costs agreed separately
03 / HOW WE WORK
From first conversation
to a working system.
- 01
Understand
Map the workflow, constraints and what success should look like.
- 02
Design
Agree on the architecture, scope and the decisions worth testing early.
- 03
Build & validate
Deliver in reviewable increments and test the failure paths too.
- 04
Launch & hand over
Deploy, document and agree on ongoing operational ownership.
04 / RELATED WORK
Voice qualification & telephony
A phone conversation agent connecting speech, lead qualification, CRM context and human handoff.
Private project · Source code is not publicly available
Read the architecture walkthrough05 / A LITTLE CLARITY
Good questions.
Straight answers.
A few things you might want to know before we start.
Do you build with LiveKit or Vapi?
I work with both. LiveKit is useful when the application needs control over its real-time media and agent runtime. Vapi provides managed voice orchestration. I select an approach based on your integrations, hosting preferences and operational needs.
What response latency can you guarantee?
There is no universal latency guarantee. Telephony, speech providers, model choice, tools and network conditions all contribute. We agree on a target and test the complete conversation path before launch.
Can the voice agent transfer a call to a person?
Yes, when supported by the chosen telephony setup. We define when to transfer, the destination and what context to pass to the receiving team, then test fallback behavior if that destination is unavailable.
Are call recordings and provider fees included?
Recording is an explicit project decision, with consent and retention requirements agreed before launch. Telephony, model and speech-provider fees are separate from implementation unless the proposal states otherwise.
LET’S BUILD SOMETHING USEFUL
Your next idea.
Let’s make it work.
Tell me what you’re building, what’s getting in the way, and where you want to go.